Made the trip with my two toddlers to get the car washed and was told it would take close to an hour. Person who greeted me was neither pleasant nor did he smile - he just asked the basic questions and tried to upgrade me on everything. I also experienced the typical badgering from the auto glass company... no thank you! Knowing it would take a bit, I came prepared to wait with my children. We sat and watched the cars go by inside and then waited outside for well over an hour where they continually yelled out for the cars that were finished. After over an hour my car was nowhere to be found. Finally I ask the clerk for help and she grabbed the manager. The manager then led me to my car that was parked although I had been at the location the entire time. When I got to my car it was NOWHERE NEAR CLEAN. They missed obvious spots or should I say entire areas on both the outside and the interior of the car. When I attempted to say something to the manager he completely ignored me and ran off.
BOTTOM LINE... it was an absolute waste of $20 as my car is no cleaner now than before. Don't expect any sort of customer service either.