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  • They are less expensive than Petsmart, at least the dog food I bought was. There is a program if you give your name and phone number, it keeps track of your purchases and for example the dog food I bought, the guy said I would get a free bag after buying 12. First time I went in here, they were already closed 5 min before the actual posted closing time. 2nd time, there was only a girl and she was not very helpful. She didn't offer me the program I mentioned above (it's free). Nor did she offer me help with the giant bag of dog food, even though I was limping. This time, a young man was there...carried the giant bag for me, offered me the program, and carried the bag out to my car. Wish I could give them more stars, but my first 2 times here were less than stellar. Good job to the young man with the good customer service skills. The girl needs some reskilling or upskilling in that dept. Maybe train her on the products, as well, like the first reviewer mentioned.
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