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  • This Yelp application is quite quirky, but I want to update my review to say that this has to date, been the most consistent, the most reliable, and the best place I've been able to have a great lunch or dinner to date. I have never had a bad dish yet, and I've eaten pretty much everything on their menu over the past couple of years. Now I will say tonight I tried something new. And that was the mussles. There were a lot of mussles that were closed, but all I had to do was politely ask the waitress if this was kind of normal for this dish? I really didn't know. She had the manager over in the blink of an eye. He apologized and, even though quite honestly, I didn't require a replacement dish, they went ahead and proactively said - you know what? that's not right and we're going to make it right and they gave me a replacement set of mussels. It's just another example of how awesome Hawthornes is. I'm not kidding folks how many places would do that? And I kind of felt bad because I really didn't want to replace the whole darn dish. I didn't ask for it, and I'm not one to complain quite honestly, but they are on top of every single experience - positive or negative - that you have. So kind of this was not a surprise. I'm just pleasantly surprised I guess I should say. I don't know folks, the food is fantastic but I'm going to tell you if something is not up to snuff and you're respectful about it - they are right on top of it and they address it. Honestly this is my favorite place to be any day of the week but the fact that they went over and above, even though I wasn't asking them to? They've got my business, they will always have my business. I'll give him five stars, every dish without a doubt, and let me tell you I've posted a lot of reviews on Yelp and on Google and I've never had a bad dish yet at Hawthornes. All I'm saying is....if you want a stand up, great meal, great service (we love and adore Dana!!) this place is the place to be.
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