I have mixed feelings about this place. There are only two avian vets in the Charlotte area that I am aware of. Neither are convenient to where I live in the Dilworth/Sedgefield area. This one seemed more recommended by the bird store I visit. So I ended up here when one of my birds broke their leg.
While the leg seems to be fully healed, there was another issue that occurred during the watch. See my bird was forced to wear the Elizabethan collar which she hated. The first fitting they put it on facing down over the wings. the edges were sharp and my bird cut and injured one of her wings. While the bird doesn't seem to mind it, you can't help but wonder if it will ever heal since it hangs down.
I have had birds all my life and this is the first time I've taken any of them to a vet so I have nothing to compare the experience to. But I can't help thinking that they screwed up and the collar should have been put on facing up like you see on on a dog or a cat.
For the most part, the staff was friendly but I think some of the staff needs people skills. Is that why they get into veterinary science? so they don't have to deal with people? Actually you have to deal with both animals and their owners here. Pets are part of the family and you need to be able to comfort the owners when the pet is hurt.
Still, the jury is still out here for me. I may still check out the other avian vet in the area.