Bought a used bike from them a couple months ago. Wouldn't let me test drive and offered no warranty. Even 5 days would be good to check it out. But trusted them as an established dealer and bought on faith. The bike runs rough when cold and they said they had cleaned the carbs but I'm beginning to doubt that. Later discovered a leaking front fork, dry rotted tire and bad chain. I should have checked closer when buying but i trusted them that it was in excellent condition. Nothing i can do but complain.
Anyways, I asked if they could get me an owners manual. They said yeah. no problem. A couple weeks go by and i call again. They said it would take a while cuz it has to come all the way from Detroit. (Detroit builds honda motorcycles?) I know you can snail mail something from there to here in 5-10 business days. After 2 months i call again. He asks what year that was and he'll call me back. after 3 days and no call back i try calling them. No answer. Tried the next day no answer. I think they're gone.
I also wanted to buy a luggage rack. They asked what kind of sissy bar i had. Could be cobra could be Honda. I didn't know so they asked me to bring it in. I did. They looked at it and couldn't determine. (why did they ask me to bring it in?) I asked to just order one and if it didn't fit i 'd just return it. They said they'd have to charge a restocking fee of $15.
Come on people. These are trivial things and it shouldn't be this hard!!!