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| - Olive Garden has been around for as far back as I can remember. I've been eating at this place my whole life, and while their food is nothing short of excellent, other elements of the restaurant leave a lot to be desired.
First and foremost, the food. It's great. Olive Garden's Italian cuisine is far better than that of most other "chain" restaurants, and their prices won't break the bank either. I don't think I have ever come to this restaurant and not thoroughly enjoyed my entree. There is something for everyone on their menu - soups, salads, pasta dishes, italian sodas, desserts, it's all here.
However, this location's service leaves a lot to be desired. The wait times are often ridiculous, even for a party of two! The employees are always friendly, but sometimes lacking mentally. One time, when I was seated in the cafe area, the waitress took our order without even writing it down. Minutes later, she comes out with a salad when my girlfriend clearly ordered soup. She was nice and corrected the mistake promptly, but said she "though [my girlfriend] said salad." A, you should have written our order down. B, the words SOUND NOTHING ALIKE. Additionally, there have been times where they have been very slow in bringing out entrees/drinks/etc.
One thing I DO like about the restaurant, however, is that managers frequently come around and ask if everything is good. This way, if there IS a problem with your order, you have someone you can convey it to. They often give you the opportunity to perform surveys regarding your service, offering discounts on future visits for doing such.
Olive Garden has great food and I will always eat here. However, don't come in here expecting the best of service.
Food: A
Service: C+
Atmosphere: B+
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