Rob did a nice job removing the worst parts of a couple of minor dents on my 2012 Outback. Although the spot on the door has a slight ripple effect now, it it not nearly as noticeable and fairly hard to see. He had said it would take an hour or more, but he was finished in 30 minutes. He also couldn't get all of the ding out of the fender spot, but it was more difficult. Overall, I was satisfied with the work, but feel he perhaps didn't do as good of as job as a competitor did a couple of years or so.