I've been visiting this restaurant only because this is the *only* place I can get Japanese home style dishes, such as Katsuju, Tenju or grilled fish with rice and misoshiru.
Decent Japanese restaurants would put some grated daikon with grilled fish. Especially for these prices. Everything is so skimpy and jobs are sloppy.
Service? You don't have to take your dishes from/to kitchen. That's all about it.
This place used to be filled with Japanese business persons after work and Japanese families. Not many Japanese customers now. No wonder.
I keep praying for a decent authentic Japanese restaurant coming to Charlotte. For now, I just drive to the Triangle. It's worth 2.5 hour driving.