WATCH OUT!
REALLY, I think they are set up to do a good repair job and most are quite pleasant. BUT, The gloves come off if you suggest they did something wrong! They attack with this condescending attitude while insulting your intelligence about your knowledge of the condition of your car. All in defense of what they absolutely could not have done wrong!
If you must use this company, use caution. 1) Photo document condition of the entire car. 2) Take a detailed inventory the contents of your car. 3) Document your fuel at drop off. FYI, they offer no explanation for the obvious missing fuel. 4) Document your mileage at drop off.
Let the fun begin when you get your car back! FYI, a whoops and a 15 minute repair would have made me a happy customer!