| rev:text
| - Here's my experience with the Little Hair Shop of HORRORS:
I gave my stylist, Jacob, a picture of what I was looking for and told him that I was very nervous about getting my hair done because it has been butchered many times in the past. He assured me he wouldn't butcher my hair and got started with the dye job first.
Now, I should point out that my "stylist" was having a really bad day. I could clearly tell from the moment I entered the place that his mind was somewhere else. I know people are allowed to have "off-days", but this should NEVER affect the quality of your work.
The dye job was so subtle and unnoticeable; shouldn't have bothered with it at all. The picture I provided wasn't referenced in the least bit. I asked for about 2-3 inches to be trimmed and he butchered about 4-5. I SPECIFICALLY asked for my bangs to be long enough for me to still tuck behind my ear, and of course, he hacked them so short it looks like I'm 12. I asked for very subtle layers and he gave me the choppiest, most uneven layers I've ever seen. The layers on the left are about an inch and a half shorter than my right side. Not liking the style of the cut is one thing, but if your hair is actually crooked, to me, that shows you know nothing about cutting hair.
I got a hold of Jacob the following day on the telephone. Here's a little excerpt of our conversation:
Me: "ummm, hey. it's monica, from last night. remember me?"
Him: "**mumbles something incoherently**"
Me: "so yeah, I know you were having a bad day yesterday and everything, but like, my hair is completely crooked and I'm kinda freaking out ...."
Him: "uhhh, it's crooked?"
Me: "ummm, yes. The layers are really choppy, it's uneven and it just looks very bad"
Him: "um, yeah, well long hair isn't my forte"
Yes. He actually said that, word for word. That long hair wasn't his forte even though I specified I had long hair when booking the appointment. UNACCEPTABLE.
I eventually got an appointment for this Sunday with the Owner. Even if the he does a good job and evens things out it's still completely not what I wanted. More of my hair is now going to have to be cut to even everything out, and my bangs are simply ridiculous. Co-workers are referring to it as a "hack job."
***UPDATE***
When I went back to have my hair fixed, Jacob was there! How awkward. No apology or acknowledgement whatsoever from him. It was unreal. The owner also didn't ask what happened or apologize on Jacob's behalf. He managed to even my hair out but it still looks terrible and is completely not what I wanted. So upsetting.
Oh and the clincher was after my cut with the owner, he tried selling me product!!! Hah!! Instead of offering me something for free for the grief I went through! I will NEVER come back here and will tell everyone I know to avoid this place at all costs.
I would suggest that everyone read all the filtered reviews as well.... I'm not the only one who's has been severely disappointed by this place.
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