I grew up in Phoenix. I am NOT an out of town visitor. I did not actually sleep at this hotel, but I did show an out of town friend the elevator view.
My friend made it all the way to the top before I discovered he doesn't like elevators. Obviously he's not a complainer. Poor guy. But the view is nice & the ride is fast & smooth. It was fun for me at least.
We made our way to the 2nd floor & looked at the statues scattered around posed doing trapeze tricks. They're like the ones outside the Herberger. These are taller & have animal heads though.
I'd like to comment on Deb L's review. She'd like for the Hyatt to "Remodel to a contemporary look that embraces the southwest feel." Omg, NO! I've always thought of his downtown hotel as kind of swanky. I've been to the Compass Restaurant. Any cheesy Southwest decor would make this place revolting. I'm so tired of the overly used fake cowboy motif. Thank you Hyatt for trying to keep Phoenix at least semi-classy.