New to the area we decide to check this place out for a fun Friday night. They had advertised a special $11.00 per person (cash only) they won't tell you that when you call and ask to reserve a lane. You can only reserve if you prepay for five people. They start to reserve lanes at 8:30pm. Make sure to get there early because you have to wait in line for first come first serve. We got there around 8 and the lady at the counter was cold and unfriendly. We went to the bar to grab a drink to wait. The bartender was busy hitting on a girl sitting at the bar to care to serve us (this went on all night) he was pretty rude and never cracked a smile once. Made sure to let us know ever rule. Don't order a mix drink unless you are trying to hydrate, might as well have ordered water and ice. Beers were flat and you can only take two per person with you to the lane as they don't serve pitchers. Once we had our lane that was trashed from the group before us with about 15 glasses and many food platters left behind for us to clean up ourselves, we were off to get our shoes. Once again cash only and they do not tell you that shoes are not includes and you must pay another $4 per pair. At this point we had not come prepared with enough cash that we had to find an ATM and that ended up being broken. My boyfriend was rudely told to go down the street or across to another bar to use theirs. Obviously this didn't sit well with us so we asked for our money back. The experience and service had already been bad enough. They were not going to refund our money so he asked to speak to a manager. Once we spoke to the manager they agreed to just give us the shoes. We decided to try and salvage the experience and started to bowl. They advertised that they have a DJ. Well, this DJ played songs from the 60's and 70's. It vibed well with the dated decor and rundown dirty facility. They also don't advertise that they will have karaoke. Wow was it horrible. The broken speaker in the second room made it almost unbearable to listen to. We just couldn't stop laughing at how pathetic the whole experience was turning out to be. Even the group next to us couldn't believe the noise that we had to deal with listening to. We could only handle sticking around for three games. We will not be going back anytime soon. This was one of the worst places I've been to in Pitt.