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| - Kerstin, I'm really sorry for your loss and your ordeal. I, on the other hand, had a good experience here the other night.
I got in from California this past Saturday and noticed my 16-year old cat, Daisey, was extremely lethargic and not peeing where she was supposed to. She barely ate her nightly treat (my cats are spoiled and get a dollop of wet food at dinnertime) or the little treats I had gotten at PetSmart. She also practically collapsed onto my lap, when she usually walks around a bit and liked every part of her little body scratched. I texted my friend Maura, who's a veterinary neurosurgeon (#thevet) and she said she had a friend who was there right then and gave me directions.
It wasn't too far from my house. As soon as I walked in and told them I would have to put my Daisey to sleep, they whisked her away for the arm catheter and put me in a private room. The LAST thing you want to do in this situation is sit in a waiting room, crying.
They came in after just a few moment with my paperwork and went over all the different urns I could buy. The price wasn't more than what I had paid at Alta Vista (will NEVER go there again!), so I signed and waited for my Daisey. Dr Rose (I can't remember her last name!!!) is Maura's friend and brought Daisey in. They gave me as much time as I needed, alone, with her. I really didn't want her suffering to go on much longer, so as soon as I called, the doctor came right back in. I got to be with Daisey until the end.
Today, I got a sympathy card in the mail and a phone call about her ashes being ready.
Picking them up was a really quick process and, though painful, not their fault.
They have cats there that were abandoned that live there, in the office, and serve as blood donors. How awesome is that??
I even brought Dexter with me, as I am looking for a new vet for him. They only do emergency services, but gave me a postcard with several vets in the area.
I wouldn't hesitate to go there again!
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