My average waiting time was 4 hours. I went in for one thing and came out with more issues than I came in with. I had an issue with the transmission and the window when I check out I am told I have other problems the timing belt and the tires then I wasn't told about a battery. I find the mangers either unable or unwilling to help me. I have the car on warranty and I am still paying 50$ everytime. I have been in 4 or 5 times to get these issues fixed.