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  • The food is pretty good. The prices are kinda shitty. The organization and constant screwups is what turns a potential 4 star into a 2 star. The last 4 times I have gone at least one order has been messed up, usually more. Issues range from the meat bowls being entirely mixed up between unrelated orders or forgetting to add the bread to them mixing up how you wanted yours served, like turning it into a soup. Depending on what the screw up is, you'll have to remake your entire bowl and wait a good 30 minutes, made even worse if you are dining with people whose orders turned out fine and will either have to wait for you or just go on ahead without you. They'll usually comp your meal to some degree, but it's still not really worth it. The inside of the restaurant is terribly laid out. Some space is completely unused, whereas the food bar area where you create your bowl is so cramped it's uncomfortable. Foods are jammed so close together they inevitably get mixed, including the sauces and meats which could be a big issue for people with dietary restrictions (especially considering that they seem to try to make it a very accommodating experience to such people otherwise)
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