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  • So we went my husband and I today to have a late lunch at Oregano's. I've been wanting to try this branch for a while now but every time we were at downtown Gilbert, the lines were out the door so we never had the chance to try it. Today I decided to call before we went and to my surprise they were open and had no wait so we headed there immediately. We were seated as soon as we walked in and our waitress took our drink orders and gave us time to look at the menu. Although we were very hungry, my husband and I decided not to order appetizers because my husband knows their portions are very big. So we ordered the eggplant pasta dish and the O-Riva pizza. The first issue we encountered was the delay. After we placed the order, we had to wait for over 30 min for the food to come out. All during which no one came to us to apologize for the delay or to let us know that they were following up with our order. We didn't see our waitress at all till a few min before the order came out and she didn't talk to us. When the food came, no one said any thing either, as if it's customary to wait that long for food here! So the food looked great however I must say, it looked better than it tasted. The pizza was so full of Kalamata olives, it overpowered everything else on the pizza, we honestly did not enjoy it very much. As for the eggplant pasta dish, it was ok but to me, it was flat. The marinara sauce was disappointing, it really didn't have much flavor other than plain tomato! I was so excited to finally go to Oregano's having tried it once before about a year ago now in Scottsdale and while my first experience was great (and I should have written a review then), this one was not up to par and I left disappointed. I'm Really hoping our next visit to this location will be much better. I'm not giving up on the restaurant yet and will give it another chance!
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