One star, minus one. I had prepaid for 5 oil changes and made an appointment for today. Got there and the rude salesperson, Scott, laughed at me, then accused me of yelling at him after telling me there was no way I could get it done today. Said there was too many people already, although there was literally nobody in the office. He then threw us out of the office and called the police (after I asked him for the phone number of the corporate office). Same yourself some time (and embarrassment) and go someplace more reputable.