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  • I'm sorry to say, but LVSCC has the absolutely worst back end office I have ever had to deal with. I have perhaps one of the best doctors I've ever had or would have left this clinic long ago. I have documentation on everything I'm about to say. I have a severe case of atopic dermatitis and the suffering is unimaginable. Not once but twice they have sent my records to the wrong insurance. This is after I did everything possible to be sure it was done correctly. Multiple times, I had told them that I called personally to check on what they did, only to find that they had screwed up. Still they would not believe me and insisted they did it right. Again, I would follow up to be sure and would tell them they sent it wrong again. They told me I did not know what I was talking about, and each time, they were wrong. People say they are going to call back and they don't. You try to help them by correcting them and they don't believe you. I cannot find anyone higher up to file a complaint with. So, I will be submitting a complaint to, Nevada State Board of Medical Examiners on Monday. This condition I have is brutal and I've had it for over three and half years. Last Tuesday they finally realized they sent it to the wrong place. This is after I've been telling them for nearly two weeks and every single day, you didn't do it right. Now, I've been suffering going on three weeks and nothing has been done. I went too the office myself and demanded my records and faxed it myself to the correct people. Extreme itching, skin oozing and pain is constant. This goes on 24/7 and there is not a break. Dr. Herman is an amazing and I have recommended him to many friends who agree he is one of the best doctors they have ever seen. The outfit he works for is pathetic. They either over work these people, don't train them properly and have no follow up. They do these stupid questionnaires that are limited in scope and do not address the real issues. If you want an amazing allergist/immunolgist see Dr. Herman but be prepared to put up with complete incompetency.
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