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| - Even though I'm giving Fix a one star rating, the food was rather good. To be fair I'll give a full review and then switch gears at the end...
I was in Las Vegas last month with my company for Magic (the huge fashion convention) and on our first night in town we decided to go out and have a fancy company dinner. After several calls to multiple restaurants we finally decided on Fix in the Bellagio.
We showed up Sunday evening around 9pm and the place was completely packed. Luckily we thought ahead and made a reservation. In just a few minutes our table for six was ready.
To get the night going we ordered a couple bottles of wine. We took our time looking over the menu and even longer making our final decisions. Everything on the menu seemed delicious! I landed on the lobster tacos (with grilled mango, and cilantro) to start. The four small tacos came on a serving plate that perfectly fit each taco. The shells were crispy and the lobster was fresh and juicy. The small cilantro leaves were a great way to make the lobster flavor pop even more.
For my entree I got the seabass (with risotto, baby shrimp, and lobster broth). The cut of fish was cooked perfectly and when I cut into it the lobster broth soaked in and made the bass even more delicious. The baby shrimps were nice additions as well and were cooked just right.
The night was going great up to this point. The food was delicious and the service was top notch. It was a great night to celebrate our first night in Sin City. That is until my boss found a safety pin in her risotto (see photo I included). Yes, a safety pin! You know, those incredibly sharp objects that can stick in your throat if ingested. Yep, those things. Thankfully she saw it before she unknowingly ate it. Of course, we immediately called for the manager as our server took the dish away.
The manager told us that this "doesn't happen that often". Hmm, so it has happened before? How could a safety pin even land in someone's food? If I find a hair in my meal the review instantly drops down to 3/5 stars and I expect the meal to be free. But a SAFETY PIN is completely inexcusable. The real kicker was that my boss didn't receive a new entree and when we got the bill her dish wasn't even comped. Instantly we called for the manager again and made sure her meal was free. Honestly we were completely shocked that the entire meal wasn't comped when a mistake that dangerous has happened.
When dining out at high-end restaurants it's expected that your experience will be flawless, especially when you're paying these extreme prices. When something as outrageous as a safety pin finds its way in a customer's dinner, I, as well as the rest of my co-workers, would expect the restaurant to do anything and everything it can to remedy the mistake. Unfortunately the restaurant failed on every level and fully deserve such a low rating. So please, be sure to inspect every bite while dining here!
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