We came in here to buy a refurbished Xbox One. They had it for $60 less than Walmart or Best Buy, and the games were priced well, so we figured we'd do well here.
Everything was fine until my SO asked the guy if he knew which games were backward compatible. The guy immediately launched into "Well I have to ask YOU... Why Xbox and not Playstation?" I rolled my eyes and went outside, while SO politely listened to a 15 minute rant/'pitch' about why the PS4 was better. Of course it's better, it's $80 more.
He was very short with us after we decided to go with the Xbox anyway. SO really, really wanted Star Wars: Battlefront. The guy rudely told him it had no solo player at all, that you HAD to play online with other people. This is not true. Then he tried to upsell him a Kinect and got further attitude when we said no.
Will go back to a big box store next time.