This place used to be REALLY REALLY REALLY good. I'm not sure exactly what happened, but the food went WAY downhill! While the portion sizes went lower and the prices went up, the quality of the food seems to have dropped as well as the expertise of cooking it.
The Chicken Parm that I got was pathetic to say the least. It was a tiny little piece of chicken breast and was dry as a bone. The side of spaghetti was even small. It almost looked like a children's portion as they set the plate in front of me.
My wife and Dad both got the Mizithra Cheese...portion sizes were VERY noticeable between the 2 (She got a LOT more). Sometimes you you get the Mitzithra Cheese with WAY more than you need...sometimes you get a lot less.
Service:
Well, it wasn't the best. It took 20 minutes for anyone to come to the table...I had to go to the hostess and tell her that it's been 20 minutes and no one has even stopped by our table at all. Once she showed up, it wasn't completely horrible.
The Old Spaghetti Factory used to be one of those places where you can go and meet up with the family for lunch/dinner and have good food as well as walk out of there full. Their food used to be excellent and not taste like it came out of a microwave...or pre-cooked in bags like the Olive Garden.