The reviews left by Paul and Grace aren't authentic. Paul and Grace: this location hasn't been open for 4 years and there has never been a location at Alma School. This is the worst Dunkin Donuts ever. Even my out of town guests asked for a refund today. Waited at the counter for what seemed like an eternity because they only service the drive thru. Then the coffee was cold and they got the other person's order wrong. Where is the owner of this place? Where is a manager?