Honestly, it's not hard. It really isnt. If you aren't competent enough to listen to someone place their order, enter it into the register, and then make sure all the items are in the bag, you might as well give up on life. I ordered 2 things. A jumbo Jack with cheese and a chicken sandwich. Ended up with a jumbo Jack with no cheese and that's it. I was the only person in the drive thru. I mean, honest to God, if you can't handle simple tasks like that, go ahead and play frogger on the freeway. Morons.