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  • In spite of reading very bad reviews of this company on yelp I decided to rely on Zillow's reviews and go through with Roundpoint. I worked with Christopher Kinson. Days 1 to 7 he was very responsive, very professional, and seemed to really know what he was doing. I told him that my closing date could not be past the two month mark because I had to travel for an extended period of time. He assured it it would get done. After the first couple of days I had uploaded all the docs they needed to their website. From that point onwards I didn't hear anything for weeks and weeks. When I emailed Christopher he told me that they had dropped the ball but that we would still make it on time. What really ticked me off is that before admitting that it was their fault, he tried to blame the delays on me - very very shady tactics and I called him out on it. Eventually I was approved but it did not close in time. Chris didn't even bother to give me a call once during this entire process, not even when I told them I wanted to cancel the application. I sometimes wonder if this company is a scam. They just get you to pay for the appraisal then just drop you like a fly. Very unprofessional and unresponsive. They really had no intention of ever finishing on time, yet they made me delay my travel 4 days and felt no remorse whatsoever. One thing I learned from this experience is to trust my gut. They felt shady, and they were...
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