My husband and I tried Zuppas for the first time a couple weeks ago. The first thing that I noticed was that the establishment was really clean. We had 2 salads, lobster bisque soup, and chicken tortilla soup. My husband wanted a BBQ pulled pork sandwich and I guess there was some sort of miscommunication between him and the person he ordered from, but the staff was very friendly when they realized the misunderstanding.
Sean was really nice and cheerful which made the visit more welcoming. :)
We tried to clean up our but the staff insisted they will take care of it. I just wish they could accept tips.