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  • Neiman Marcus has the merchandise; there is no denying that fact. All I can really say about the Scottsdale Fashion Square Neiman Marcus is consistently WORST CUSTOMER SERVICE of any retail establishment I have ever tried to shop at. For the past 16 years, I have lost count of how many times I have been ignored, rudely treated, or had to suffer through a salesperson's condescending attitude, all while spending my money. I recently mentioned this to my husband, and he responded, "Just walk in wearing scrubs and they trip over each other trying to help you." I laughed, because my physician husband only goes to NM to buy me a gift with a list in his hand. If only those stupid salespeople knew whom they were disrespecting...they might jump off their high horses and help the wife of the scrub wearer. Recently I have started doing most of my shopping in Dallas where my daughter goes to school. I discovered that the NM at North Park Mall is a wonderful store; more upscale than Scottsdale's NM and staffed with charming, helpful salespeople, much like our Nordstrom (I love Scottsdale Nordstrom!) Today the last straw broke the proverbial camels back while I was yet again treated rudely while trying on a pair of Louboutin's. Accompanied by my daughter and my best friend, the three of us stood in disbelief at the shoe salesgirl's insolence. Oh, well, lost sale at Scottsdale Fashion Square Neiman Marcus, I am done. Hello Barney's!
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