Although I don't have much experience with tattoo parlors and being extremely nervous ...I must say that this is by far one of the most inviting, warm, and talented parlors I've seen! I shopped around a few in Charlotte and didn't feel comfortable with a lot until I found this place! Everyone is super friendly and all the staff there truly enjoy their job. They treat each customer with great service and comfort. Their work is incredible also! The most important part!! They don't rush you through or judge what you're getting. Good vibes from this place! I give it an A+ .... FYI: My tattoo artist was Miguel but honestly they're all amazing!!!