Don't go here unless you have Plenty of time to waste and don't care what drink you get! Took them a good 15 minutes to make my Horchata Creme - Incorrectly! There was 1 woman and her daughter ahead of me when I walked in around 4:15. The woman told me she'd had a bad experience there her first time and wanted to give them another chance. She said she wouldn't be giving them a 3rd try. I'm not as nice - we won't go back after this time (my first)! I had to finally Ask where my beverage was - the employee looked around and "found" it over by the drive thru window. It looked kind of dark to be the Horchata Creme, so I asked. Sure enough - it was the regular Horchata. The gal said she was sorry and that she would remake it. I said "no!" I didn't want to wait Another 15 minutes! Got my money back and Left, never to return! There appeared to be a lot of employees there - 4 behind the counter when I was there. One was just taking orders at the drive thru window. One other was making all the drinks for the store And the drive thru. A third was just ringing the orders and the 4th was wandering around with no apparent duties. SO disorganized! And at least 2 people's orders were wrong and had to be remade while I waited for mine. Crazy!