We were staying at PH and were able to get there right after they opened. So we were seated within a couple of minutes. The server was good. But the rest of the staff seemed a little confused on the teamwork -- they brought our appetizer twice (we were honest and sent the 2nd one away) and one person brought another soda to our table right after our server had already just refilled our drinks. Why is that a complaint? Well, they refill your same glass. So when this other random soda showed up, the straw looked used. Wrong table, we were sure. Kinda gross.
On to the food.. Sure it's a good burger. And the onion rings are really good, made with sweet Maui onions instead of the traditional yellow. But let's face it, you are paying for the brand name here. Yes I would eat here again if I were with someone who wanted the experience, just as I did. But I wouldn't make it a point myself to go out of my way to come back because I know where to get great burgers at home. The sticky toffee pudding push pops were great though. I do recommend those.