Walked in and no greeting. Lady just sat at the computer and pointed to the sheet of paper on her desk. Assuming I had to sign in.. I did so. She walked me over to a chair and I described to her what I wanted. She told me to hold my eyebrows as you usually do when getting your eyebrows threaded.. I guess my elbow was too high and she pushed it over. She didn't do my eyebrows how I wanted at all. Place was dead silent with no one in there. Worst customer service I have ever experienced and will never go back there again. I don't recommend this place to anyone.