If I could give this zero; it would be zero! The cashier did not listen at all on how I wanted the transaction. I wanted cash, and the rest on my debit card. And instead, she charged it onto my card.. And didn't even apologize! And also there was only 3 ppl in the restaurant.. And my order of chicken katsu took like 20 mins.. Despite having two cooks.. And when she finally called for my order number. She refused to give me my order (to go) until I show her my receipt.. Even tho there was no one in front of me.. Smh. Horrible customer service and the store doesn't look sanitize. And they charge for refills.. Unlike other L&L.. And the cashier was wiping the soy sauce and hot sauce bottles, with the same wipes as what she used to clean tables and her register with! I will file a report w the Health Department in relation to this! Smfh