I had a Groupon for this salon and booked an appointment for cut/colour for the day before my sisters wedding, which in retrospect... why would I trust a salon that relies on Groupon for such an important day. After pouring over the books for the right colour the stylist and I picked a chocolate brown with red tones. It turned orange. Light orange. I insisted this was not what I asked for and wasn't given much more than an oh well. My hair needs length so it doesn't frizz and poof out and the so called "stylist" cut bangs that weren't requested, after I had spent years growing them out. I now walk around with hair that spazzes out to the side instead of the cascading curls I am used to. I've gotten really into hats since this hack job. I am beyond disappointed with the job they did on my hair, and also the way it was handled, which was downright rude. I tried to go back and show them the colour didnt change after a wash as they insisted it would. What a dissapointment. I tried to be really nice about it, still tipped and listened to the advice of the "stylist" but in the end just felt ripped off. I am ashamed I actually paid to look crappier then before. I can only imagine they must be used to people walking out miserable. I wouldn't go here again unless I started hating myself. If you appreciate your hair, or good service, beware this Butcher shop.