I had been going to LA fitness locations in Seattle and cancelled my membership when I moved down here. Fast forward a couple of months and I reactivated my membership, everyone I have encountered at this location has been friendly and professional. Britni and Travis are great, although if you want an easy work out I would look elsewhere. I also took a spin class with Kristi, who had more energy then I have ever seen in a human at 5:30 am - and it was a kick ass workout. The facilities are consistently clean, and people are quick to answer questions. I will definitely continue to work out there.