This place is wayyyyyy over-hyped. Service is slow. It took 45 minutes to stand in line and get two coffees. Staff is not very friendly and there aren't enough of them to keep up with the demanding line. The Harry Potter theme is lacking and then don't have a menu board. I've never seen anything like this. I got the Nutella latte and the biscoff latte.. The biscoff latte was great! The Nutella latte, not so great..burnt. This mischief is not managed. Hah..ha..