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  • Unbelievably bad bar service! I want there with a friend for the Penguins game. It was jam packed, which is not a big deal, because most bars are, but the staff seemed to be not only overwhelmed, but also extremely irritated. I watched a bar tender argue with a guy at the bar about what kind of sandwich he ordered and what the bartender "heard" vs what the patron "said". Since when does the bartender argue about a sandwich? You should have seen the people in shock, because the argument lasted for over a minute, with the bartender pointing to the menu saying "This is what you ordered right?" It was like some jerk yelling at his kid. Unreal. So then, when my friend ordered a beer and tried to get this other bar tender's attention with a "head nod" (you've all seen it, you make eye contact and give the bartender a little nod to let him/her know you want to order), this bartender looked at my friend and nodded over and over with this stupid sarcastic grin, like he was irritated with how my friend tried to get his attention. Again, me and the other customers were looking at each other in shock...do you really want us to come to your bar?...or would you rather be jerks? So after the beer was ordered, I am not kidding you, but it sat under the tap for a good 3-4 minutes after the bartender walked away, just sitting there. We were beyond shocked because there was no apology. Ridiculous. We decided to go upstairs to the deck which is nice. Its a 4 floor elevator ride and its a total cluster. People coming out, people coming in. Its a tiny elevator and you have to wait in line to get on it. Just not convenient. Again, the deck is nice, its outside, decorated well, but there is no food up there, just drinks and an inside bar area. Couches and tables. Overall, I would not go back. There are plenty of places in the area that want to serve you, not argue or be jerks. Like the Red Ring on Forbes Ave, or 5th Ave Cafe down the street, or the Marriott, or the Cambria Hotels.
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