My wife and I had a great first experience at the Animal Hospital a couple weeks ago. We brought in our new 18 month old rescue for her first visit (With us at least) And everyone was very nice and patient. The vet tech did a great job getting Lyra (our dog) to be nice and calm and happy. Explained what was happening, what they recommended, and answered all of our questions. Dr. Oliver also had a great bedside manner and made what I thought would be a stressful first visit into something that was quite enjoyable and informative. To top it off he just gave me a call to check in and make sure Lyra was progressing with the issue we're treating with medication. Can't ask for better service than that! We'll be coming back and recommending the Augusta Ranch Animal Hospital to our friends!