I joined this office in 2008 when they used to be in that old building, and stayed until I moved out of state again in 2012. This is an awesome office. I dont remember his name, maybe he isn't there anymore but the mexican/hispanic guy in the office always took care of me. Very responsive and went the extra mile. Ulyanna has called me on my birthday every year as well. (The little things that I appreciate now) I had my mom stop the office and her insurance went down with better coverage, compared to the gecko giving 15% discount.
Anyways Ive been with my current agent in VA for 3 years and they dont take care of me like Ulys office did. Even my previous 3 agents were good. If we could keep out of state agents Id stay with her office forever. Any Southwest or vegas peeps looking. Check her office out.