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| - Pittsburgh has a right to brag about this place. It is THE best burger I have had, perhaps I haven't had a good burger yet, but these burgers are the epitome of burgers.
I may have to break it down by the building blocks of burgers. First off you have choices with the Custom Creations that include a wide variety of styles (see the pictures for a menu.) The bread is soft and fresh, warm, toasty but not crunchy or chewy. The meat is juicy, well cooked and flavorful. The toppings and additions to the burger add a flavor and style that is unmatched. The milkshakes will bring the boys to the yard. The milkshakes are thick, oozing with flavor, and a perfect portion. Burgatory isn't just a burger joint, they serve foods that aren't typical to a burger joint; it breaks the burger barrier.
The service is rather minimal since a lot of the work is done by the patron. It isn't quick but its worth the wait.
The interior is nice, dark, and my best guess would be urban. They ask for your phone number so they can text you when your table is ready, it beats carrying those vibrating discs. I have heard the wait is long, but depending on when you go, I guess the wait is different. My wait was only about 10 minutes for 2 people. They have nice art on the wall and an algorithm on the wall to help make your choices. The only downside I see here would be the density of seating. I felt the seating was too crowded. I was about 1.5 feet from my neighbor.
I don't think I've ever had a smile while eating, but this burger just made me so happy. It is definitely a unique place in Pittsburgh and a taste of larger cities that it needs. I will come back as soon as I can.
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