I went here a few weeks ago in the early afternoon to get a gel manicure. It was by far the worst I have ever received. The manicurist made me bleed and still was very aggressive when working around that sensitive spot afterwards. The concept of the place was great but honestly the execution all around just feel short. The bartender and concierge were all pleasant but upon telling me of my poor experience they did nothing about it - which was very disappointing especially for a first time customer... I also ordered a jasmine tea and it came in a very stained white cup (it happens, yes, but my gosh, it look unruly). It tasted very off and half an hour after leaving I had an incredibly upset stomach from it. I should have said something at the time because honestly, it all just looked very unhygienic. I won't be going back.