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  • RUN as far as you can from this dry cleaners unless you want to deal with a major attitude and unapologetic owner when they mess your clothing up. I had been coming here for almost 2 and a half years and knew all the staff well since my boyfriend and I spend about $150 on average in dry cleaning a month. I came here to get my maid of honor dress for my friend's wedding altered here and dropped it off almost a month before the wedding. First round of alterations, they needed to hem the dress, and take the waist in, they needed 2 weeks to do this and when I went in for the next fitting they had to losen up the waist area and alter it another inch. They told me they needed a week and a half and that I could come in on the Wednesday before the wedding and if at that point any alterations were still needed they would be done on the spot. Come Wednesday, my dress is not there and neither is the seamstress. Owner tells me to come the next day (day before I leave out of town for the wedding) and the dress does not fit my hips anymore (literally can not move my legs) and was hemmed 2 inches too high. Owner tells me completely arrogantly and unapologetic ally that there's nothing he can do about it, and that I can go find the seamstress at his other shop (Couldn't because I was on my lunch break) and that I just have to deal with it since I am leaving the next morning before they open for the wedding. At one point I burst into tears from being so overwhelmed with how this dress was going to be fixed and from being talked to so poorly and the owner simply told me oh well then leave. WORST customer service EVER and now my dress is completely ruined. I will be seeing them in small claims court!
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