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  • I like the food a lot. The service is a tad slow, but adequate. I have to warn you though! If you ask for anything extra, you will be charged for it! I asked for an extra side of marina sauce because the meatball sub has none on it. I was not told that I would be charged for it. This is really tacky in my opinion. At least tell people they will be charged. Perhaps if you put some sauce on the sandwich I wouldn't have to ask for it! Anyhow, I did end up getting a free pizza cookie for signing up for their loyalty program. We thoroughly enjoyed that. So, the cheesiness (no pun intended) is what is stopping a 5 star rating. That and the slow service. I guess that's just how they roll at Oregano's. We didn't even order pizza! The Queen Creek location is slow too. I did make my opinion known to the manager to which she apologized and blamed the minimum wage increase. Really? Excuses? Most employees in restaurants don't even make minimum wage so that excuse doesn't fly with me. I'll end up going back because I like the food, but tell me ahead of time if you're going to charge me extra. It's the point of the matter. It's not the cost.
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