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  • Nice hotel--my room might actually be bigger than my apartment (and way cleaner), the staff is really nice, check-in was a breeze, it's easy walking distance to the university (weather permitting), it was well within my budget, and the pool and fitness center are a great perk. Glad I brought my running shoes after all! The only major complaint I have is that room service is non-existent here and the restaurant staff could not possibly care less. The free breakfast is sufficient but spare, and serve-yourself--no one is there to greet you or even acknowledge that you exist. Three nights in a row I have tried to call room service, but there is consistently NO ANSWER. I have tried both calling and visiting the on-site restaurant and have been totally ignored, which wouldn't be an issue if it wasn't in the single digits Fahrenheit at the moment--there are restaurants within walking distance, but maybe not in the dead of winter (unless you own a space suit and/or you're not visiting from California). If the restaurant is underperforming (and I wouldn't doubt it is) that has less to do with it being new than its callous disregard for customers and failure to provide adequate staff. This is shameful and should be fixed asap. Comfy beds and decent digs, but dump the restaurant management and it will really be great!
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