Terrible grooming experience both times, I'm never coming back. My little yorkie's dew claws weren't trimmed, her head is buzzed while the rest of her body remained long. But most importantly (to me at least) was that the staff wasn't compassionate towards her at all which made me nervous to leave her with the grumpy groomer. My little girl is my world and I know she's apprehensive so a little cooing and not cringing at her kisses would make a huge difference when I hand her over. I'm so angry I wasted money here.