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| - First visit--January. 4 star review. Please read the most recent review, further below...
REALLY surprised about this place. First off--the decor was swanky and the servers were young(-er than the usual diner folks). The menu was short--which is a good thing--and the prices were very reasonable.
I ordered the 2 eggs (scrambled), with hashbrowns (homemade!), meat (bacon) and coffee. The eggs were fluffy, the hashbrowns were delicious, and the bacon was very tastey.
Another of the group ordered the blueberry pancakes--which were both delicious and pretty to look at. Cake-like, but crispy on the edges, delicious.
This diner is open 24/7 and is in a great location!
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***Re-visit 3/13/11, ONE STAR REVIEW
Ok so after a fun night at a couple of bars and a good nights sleep... we headed (with a group) over to Queen City Diner, excited to revisit and have some of their delicious food. Um... I really wish we would have gone somewhere else. I give this place less than a month to stay open. Here's why:
Warning sign #1: No cream for the coffee. They ran out and didn't have anything but 1% milk.... sounds like their distributor isn't delivering for a reason--they might not be able to pay their bill? Anyways--no cream for coffee isn't something that should EVER happen in a diner.
Warning sign #2: Understaffing. Why in the world wouldn't you be full or even overstaffed at a downtown diner the day after the largest bar crawl in the world????
Warning sign #3: Everyone was "new" and that was the excuse they gave for poor service, long wait times, running out of coffee (yeah they didn't have any reserves), and the kitchen screwing up orders.
Warning sign #4: Loooooooooooooooooooooooong wait times. Some of our party waited OVER 10 minutes for their DRINKS to arrive. And they weren't "busy." Our food took over an hour. Did I mention they weren't busy? Also--when they finally brought out the food, they brought out everyone's EXCEPT for one persons.... oh yeah, it's because the kitchen forgot to make that order.
Warning sign #5: The kitchen screwed up at least 4 of the 9 orders... and when they were delivered wrong--the staff IGNORED us. And they never bothered to bring the hashbrowns that I ordered even though they were reminded over 5 times.
Warning sign #6: The food quality was... poor. The last time we ate there the food was excellent--thick cut bacon, fluffy eggs, homemade hashbrowns, delicious and light pancakes.... this time--the bacon was obviously cheaper and thinner (and had less taste and they served less of it), the eggs were "meh" and NOT fluffy, the hashbrowns (which someone else gave me a taste of since they never brought me mine) tasted like the frozen patties you get at the grocery store that they just put in a food processor (not the best). Oh did I mention there was no cream for the coffee?
Warning sign #7: When the time for the check came--I spoke up (again) about our orders STILL not being right--the fact they never delivered my hashbrowns or my boyfriends biscuits. We were going to get a "discount." WHen the waitress FINALLY brought us our checks--I was shocked--a measly 10% that didn't even cover the cost of my MISSING HASHBROWNS. When it was pointed out to our server that I was not happy about this, and that I felt that after this bad experience that there should definitely be more of a discount, I was ignored. I shouldn't have paid them, I realize that now.
I was completely astounded at this place today. Several people got up and left--one couple was very angry (their orders were also messed up AND they waited a long time). The thing is--they HAD the staff today... but it seemed only one person was doing the work--our poor server, Hannah (bless her heart). HANNAH--you might want to find another place to work, just a tip, you're a sweet girl and a good waitress, unfortunately the rest of the staff is what made run around frustrated today! The shift manager delivered food... but mainly stood around and watched Hannah hustle around frantically as she was the only waitress working... along with what appeared to be a bartender/drink lady person who didn't bother to make coffee, refill drinks, or help make any drinks like it appeared she should have been doing. Oh and she was constantly rolling her eyes and frowning. I think this lady and the (un) friendly greeter should both be doing something else besides customer service.
My tip? DON'T GO HERE. It's overpriced for the quality, you'll waste a LOT of time, and you will not be treated well as a customer. I will NOT ever go back to this place. Sorry QC Diner--but your presentation today was absolutely pathetic.
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