Service: great! able to get to me quickly though their power was on the fritz and part of the property...flooded?
Delivery: awesome I found out it wasn't going to work at the beginning of the delivery window.
Only con I can really give is their delivery window is not provided til the day of delivery, so you've got to clear your schedule completely. if you're like me and have no friends, that's cool, but I imagine that could be a problem for others.
Thanks for only charging the 5% restocking fee for the washer/dryer that luckily wasn't unloaded from the truck (percentage charged by visa?) as opposed to the usual 20%.