Seriously Michelle did such great work on my hair and I already have another appointment with her to go lighter! (Back story) my hair is naturally dark brown and I wanted to go super light to give it a warm dirty blond look -- I already knew I would have to have more than 1 appointment to get where I want to be for the color I want -- I loved the way my hair came out!!!! The color is so awesome from all the highlights. I have my 2nd appointment in 4 weeks to go even lighter and I'm so excited. She definitely knows her stuff!!! Totally recommend :) (added my picture after my 2nd appointment) I absolutely love my light hair!!!!!!!!!!!!