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  • Absolutely horrible customer service. Had an appointment betweeen 10a-3p. I began calling the company at 1:30 to find out what time they estimated. Called every 30m after that. Left a message each time. Maria finallly answered at 3:15p and had to call the technician. Maria finally called me back at 3:30 to tell me the technician was 30m away and would need at least 40m to repair the door. Unfortunately, I needed to leave my house at 4:30p to make kids soccer practice. Maria acted like I was inconveniencing them to make them reschedule. She said "we give you a 30m call ahead of time. No one says you have to stay at home." Only use them if you are desperate!
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