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  • Very friendly service from both the bellhop and the front desk. It was explained to us that parking across the street in the garage in less expensive than the valet service. The bellhop kindly watched our car as we checked into the room and then we moved it to the garage. They upgraded us to a larger room and sent up a complimentary bottle of champagne for our anniversary. Room blinds had to stay closed most of the time as there was a building right next to us. There was no turndown service, which was surprising considering the cost of the rooms. Maybe being on several cruises has spoiled us in that area. A talk with customer service revealed that you need to be part of their rewards program to receive this. We didn't realize there was a mini-fridge and coffee/tea maker hidden inside the tv stand until we were leaving the room and happened to run across it. Overall, though a very nice experience.
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