Recently I recommended this place to my Sister, bc I had heard good things. She ordered a b day cake with very specific instructions which they agreed to. When we picked it up, it was a hot mess- with blue and gold ropes and white icing piped all over the place. Not the simple dark color, smooth chocolate she asked for. She told them then it was not to her liking, & they apologized. She tried to contact the owner in a second attempt for them to fix the issue. Again the same mgr apologized and that was it. Not good business for such a specialized market !
What has happened to customer service?
Never again, very disappointed.