I have always luvd this type of food and sooooooo excited when it opened in our neighborhood. I've been there several times. ..always good and great customer service UNTIL tonight. Called in my order, went to pick it up to be told "oops...I forgot to put ur order in" Really ?? You had 20 minutes to figure out what you messed up! And. ..no discount, complimentary gyro next visit..... .NOTHING ! I've been in customer service for half of my 50 years of life...this isn't close to acceptable for a new business or ANY business if you want to stick around .. Not like my $20 a month will make you close but we aren't coming back :(